Getting Started with SignalDeskSignalDesk Onboarding
0 of 6 lessons

Customer onboarding

Getting Started with SignalDesk

Connect data, build useful dashboards, and share clear insights in a fictional analytics app.

55 min 3 modules · 6 lessons Beginner

By the end you'll be able to

  • Set up a SignalDesk workspace and connect a sample data source.
  • Choose useful metrics and arrange them in a readable dashboard.
  • Apply filters and share an insight with enough context for others to interpret it.

Your guide

Mira Chen — Customer learning designer at Fieldnote Labs (fictional)

Mira helps new analytics users turn business questions into clear, dependable reports. She designs onboarding materials for fictional software teams.

Fictional instructor and course, generated for this demo.

Module 1 · Set up your workspace

Read 7 minLesson 1 of 6

Find your way around SignalDesk

Identify the workspace, data sources, and dashboard areas.

In this lesson

  • Locate the workspace settings and dashboard list.
  • Explain the difference between a data source and a dashboard.

SignalDesk is a fictional analytics app. Its workspace is the shared area where your team manages data sources, dashboards, and access. A data source supplies records; a dashboard arranges selected measures and charts so people can answer questions.

Knowledge checkWhich description best distinguishes a data source from a dashboard?

Module 1 · Set up your workspace

Try it 10 minLesson 2 of 6

Connect a sample source

Practice choosing a source and checking that its records are usable.

In this lesson

  • Select a source that contains the fields needed for a question.
  • Check a recent record and confirm the expected fields are present.

For this practice, use the built-in Sample Orders source. In a real workspace, connect only a source your team is authorized to use. Before building reports, check the source's refresh status and inspect a few records for missing dates, unexpected blanks, or duplicate entries.

Connect and inspect

  1. 1
    Open data sources

    Choose Data Sources from the workspace navigation.

  2. 2
    Choose Sample Orders

    Select the built-in sample source and confirm the preview shows order records.

  3. 3
    Inspect fields

    Look for fields such as order date, region, and order value. Confirm the names and example values make sense.

  4. 4
    Check freshness

    Review the displayed last-refresh time and note whether it fits the question you plan to answer.

Knowledge checkYou need to report orders by region for the latest week. What should you check first?

← Back to: Find your way around SignalDesk

Module 2 · Build a dashboard for a question

Read 8 minLesson 3 of 6

Choose a metric and chart

Match a chart to the comparison or change you want to understand.

In this lesson

  • Write a specific question before choosing a chart.
  • Select a chart type that fits the comparison.

Start with a question, not a chart. For example: “How did weekly order value change by region?” This points to a value, a time field, and a grouping. A line chart can show change over time; a bar chart can compare categories at one point in time.

A quick chart choice

  • Use a line chart to show a measure changing over time.
  • Use a bar chart to compare a small set of categories.
  • Use a table when exact values or several fields matter.
  • Keep the measure and grouping clear in the chart title.

← Back to: Connect a sample source

Module 2 · Build a dashboard for a question

Try it 12 minLesson 4 of 6

Create and check a dashboard

Build a small view and verify its labels and interpretation.

In this lesson

  • Create a chart using a measure, time field, and grouping.
  • Check the title, labels, and displayed range before sharing.

Build the weekly order view

  1. 1
    Start a dashboard

    Create a dashboard named Weekly Orders by Region.

  2. 2
    Add a chart

    Choose Sample Orders, use order value as the measure, order date as the time field, and region as the grouping.

  3. 3
    Set the view

    Choose a line chart and set the date range to the latest four complete weeks.

  4. 4
    Review the result

    Check that the title names the measure and grouping, and verify that the date range matches the question.

Sort it

Match each reporting need to a suitable chart type.

  1. Compare order value across four regions for one week.
  2. Show support tickets opened each day through a month.
  3. Compare average delivery time across three service levels.
  4. Track new customer sign-ups from week to week.

← Back to: Choose a metric and chart

Module 3 · Share insights with context

Try it 9 minLesson 5 of 6

Use filters without losing context

Apply a filter and make its effect visible to readers.

In this lesson

  • Apply a region filter to a dashboard.
  • Describe which records the filter includes and excludes.

A filter narrows the records shown in a chart or dashboard. In Weekly Orders by Region, selecting one region changes the view to show that region's records. Tell readers which filter is active, especially if a saved view opens with a restricted selection.

Try a region filter

  1. 1
    Open the dashboard

    Open Weekly Orders by Region in the practice workspace.

  2. 2
    Add a filter

    Choose Region and select one region from the sample data.

  3. 3
    Compare views

    Note how the chart changes, then clear the filter and compare it with the all-region view.

Saved in this browser only. Nothing is sent anywhere.

← Back to: Create and check a dashboard

Module 3 · Share insights with context

Try it 9 minLesson 6 of 6

Share a useful, reliable view

Share a dashboard with a clear title and verify what the recipient will see.

In this lesson

  • Prepare a dashboard title and note that explain its scope.
  • Check sharing access before inviting a teammate.

A useful shared view states what it measures, what period it covers, and any important filters. In SignalDesk, workspace owners control who can view or edit shared dashboards. Check the access setting before sharing, and use the least access needed for the recipient's task.

Prepare before sharing

  1. 1
    Clarify the title

    Use a title such as Weekly Order Value by Region, rather than a vague title like Overview.

  2. 2
    Add scope

    Include the date range and any active filter in the dashboard description or accompanying note.

  3. 3
    Review access

    Check whether the recipient needs view or edit access, then confirm the dashboard opens with the intended filters.

Knowledge checkYou share a dashboard filtered to one region. What is the best next step?

← Back to: Use filters without losing context

Certificate of completion

Getting Started with SignalDesk

This certifies that

completed 3 modules and 6 lessons (55 min) of self-paced study.

Back to overview

Demo certificate for a fictional course. It is not an accredited credential.